Booking process was very easy and the meeting point was only a 5 minute walk from our Hotel. The bus arrived at specified time and the driver was pleasant, but we then went on to pick up people from other locations for another 1hr 15mins. We then drove to the border with Bosnia, where we were told that as there were 3 buses ahead of us we would be waiting there for at least 45 mins.
We were told we could get off and stretch our legs/ make use of the toilets
There was only 1 toilet! it was in a porta cabin with holes in the floor, no toilet roll, a door that didnt lock properly and it was filthy and smelt disgusting.
We re boarded and went on our way after about 35 minutes but went straight to Mostar. There was no mention of Pocitelj or why we did not go there.
Mostar itself was worth going to - but very slippery underfoot. We were also warned on arrival to keep our belongings close as it was not a safe place to walk around, previously people had been robbed. There were also several women and children begging/ following and repeatedly asking for money.
Tour description said it's a 2 hour drive with a stop elsewhere but it was actually 4 hours to get there with no other stop.
Alison G., United Kingdom
On excursion: Mostar & Pocitelj Day Trip from Makarska Riviera