I was happy to take this tour with my daughter. There are a few factors that could have improved the experience for us. There was a delay in departure. It turned out that we were kept waiting first for the late arrival of the bus, then for the Tour Guide and lastly for some late guests of the tour. A few minutes' delay can be accepted, but in this case no explanation or apology (other than a joking reference by the tour guide regarding her delay) was offered. Once we were on our way the experience began to improve. She provided useful information on the landscape and on arrival even provided tips to spot pickpockets! What I also appreciated was her giving us a heads up on how long we would need to walk on each segment. The best experience was at Pisa itself with the witty, knowledgeable and personable guide Chiara. Overall this was a positive experience.
Faustina P., Netherlands
On excursion: Excursion to Pisa through the Tuscan countryside from Florence