The booking process was very easy.
We took the tour from Lucca. Although we were on time at the meeting point, we were picked up later than scheduled. We were taken to a gas station, where we eventually joined the rest of the group, which had taken the bus from Firenze. Equally, on our way back, the bus left us at a parking lot, where we had to wait for another car to take us to Lucca. I am sure that car could have be arranged to be at the parking lot earlier, waiting for us instead. Other than that, the driver and the guide did a good job and all means of transportation used were in good condition. The places we visited were very beautiful and definitely worth seeing. However, I can't see why this tour should be so expensive.
CHRISTOS T., Greece
On excursion: Cinque Terre Tour from Lucca