, Ireland 23.09.2019
I needed a few days to calm down after the worst excursion I have ever been on . Going to the Plitvice Lakes was always something I had dreamt of but had been ruined my this tour company . I have travelled the world and have been on many organised tours . The guide came across very in experienced and rude . Any time I asked a question he pretended he didn’t understand or just ignored me . We spent more time queuing for boats , trains or just trying to locate our “guide”. We spent a total of 15 hours on this tour but only spent two hours seeing the park . We travelled to see the world renowned waterfall but bypassed the best part where all the best falls and only saw about 3 waterfalls in total . We spent the whole time walking the perimeter of the park . I am so deeply disappointed and will have to plan a trip to back again myself . Everyone on this trip were deeply disappointed.
Organizer replied to this review on 24.09.2019
we are sorry to hear your experience with us was uncomfortable. We will look into what happened with the guide since our primary goal is to always be attentive to our guests. We want to thank you for sharing yours, even though negative, experience with us as it will help us improve in the future.
Please accept our sincere apologies. We hope your experience of Croatia was memorable and that you will come again.
Gulliver travel team
Excursion to Plitvice Lakes from Istria region