Claire

My profile

United Kingdom

Claire B.



Vip Duomo Tour & Secret Terraces with Skip the Line Tickets from Florence

My vote

15.08.2017

We started the tour with a guide who was very friendly but didn't speak very good English as a result her commentary about the Duomo was stilted and a bit awkward (14th August 2017). We moved ourselves to join another guide from the same operator who was much better. I would strongly advise visitors to complain if the guide is poor as the Duomo is such an amazing place and you need to appreciate it to the full.

Ciao Florence replied to this review on 16.08.2017
However, the professional guides managing this activity are directly selected and prepared by the Opera del Duomo itself, so it seems a little bit strange to me that his/her English was not that good.
Anyway we are going to investigate on this matter and we would like to thank Miss Claire for having reported her dissatisfaction.
I hope that you appreciated at least the skip the line access to the Cathedral, the reserved entrance to Brunelleschi's Cupola, the exceptional opening of the secret terraces and the 48 hour ticket for the rest of the Duomo Complex (Baptistery, Giotto Bell's Tower, Opera del Duomo Museum.

The Heart of Florence: Guided Walking Tour

My vote

15.08.2017

Excellent guide. Funny, knowledgeable and open to questions. Lovely pizza snack at the end!!!

Need Assistance?

Our team is at your service to help you with your booking issues or answer any related questions. Our working hours are every day from 8:00am to 10:00pm CET.

+385 91 336 0631


People

Follow us!

Stay up to date with the latest HAPPYtoVISIT news