Pula Culture & History Tours - Reviews

(4.7/5 based on 72 reviews) Pula Culture & History Tours >>
Mairead N.
Mairead N. , Ireland 23.09.2019

I needed a few days to calm down after the worst excursion I have ever been on . Going to the Plitvice Lakes was always something I had dreamt of but had been ruined my this tour company . I have travelled the world and have been on many organised tours . The guide came across very in experienced and rude . Any time I asked a question he pretended he didn’t understand or just ignored me . We spent more time queuing for boats , trains or just trying to locate our “guide”. We spent a total of 15 hours on this tour but only spent two hours seeing the park . We travelled to see the world renowned waterfall but bypassed the best part where all the best falls and only saw about 3 waterfalls in total . We spent the whole time walking the perimeter of the park . I am so deeply disappointed and will have to plan a trip to back again myself . Everyone on this trip were deeply disappointed.

Organizer replied to this review on 24.09.2019
Dear Mairead,

we are sorry to hear your experience with us was uncomfortable. We will look into what happened with the guide since our primary goal is to always be attentive to our guests. We want to thank you for sharing yours, even though negative, experience with us as it will help us improve in the future.

Please accept our sincere apologies. We hope your experience of Croatia was memorable and that you will come again.

Sincerely,

Gulliver travel team

On excursion: Excursion to Plitvice Lakes from Istria region
Lorene M.
Lorene M. , Germany 13.09.2019

Es hat alles sehr gut funktioniert. Nettes Personal, Pünktlich, gutes Essen, Fairer Preis, insgesamt ein schöner Ausflug.

On excursion: Excursion to Plitvice Lakes from Istria region
Paul M.
Paul M. , United Kingdom 04.09.2019

We went on 3rd September so had to take a more roundabout route up the coast due to storms the night before. This dropped at least an hour off the time in Venice. Safety first, but be aware that above may happen. Even if there wasnt the storm, be aware that you only get about 4-5 hours in Venice as the transfer from harbour/San Marco and vice versa takes about 30 minutes each way. Pickup and drop off were excellent with a hotel door to door service. Given the choppy water, the trip over and back was good, staff very friendly. Trip back was by the direct route and about 3 hours. Reps in Venice also very friendly and knowledgeable The company recommended meal is excellent value and was very tasty with lots of wine. Gondola ride was a bit disappointing. It was a conveyor belt of Gondolas. At times it felt as if we were in a traffic jam. Overall, I would recommend this trip if you are aware this is going to be a VERY long day (pickup to drop off was 16 hours) with a limited practical time (maybe 4-5 hours) in Venice.

On excursion: One Day Catamaran Boat Tour to Venice from Pula
Monike F.
Monike F. , United Kingdom 29.06.2019

The rep wasn’t with us group all the time. She left us alone. We got lost by taking the wrong boat, she seems upset and she made us to apologise to everyone in the coach for being late. But she didn’t make the 2 people that was very late too in the beginning of the excursion to apologise as well. We all have to wait for them for a long time. She speaks far too much and she is very rude with you if you get lost and are late for the bus. Not good at all!

On excursion: Excursion to Plitvice Lakes from Istria region
Tanja Winklehner W.
Tanja Winklehner W. , Austria 27.06.2019

Booking process was easy, the chat function was also helpfull! Pick-up directly from our hotel! 1 star deduction because there were 3 stops and we had to change to another bus! Our guide Mary was very charming. She spoke good German and was very considerate! The tour was well organized. We had enough time to take photos and enjoy the view - thanks to Maria for giving us enough time. I could recommend, it was a long day but it‘s worth the trip! Regards Tanja

On excursion: Excursion to Plitvice Lakes from Istria region
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