Florenz Ausflüge und Aktivitäten - Bewertungen

4.5 star rating:Very Good (4,4/5 basierend auf 12 Bewärtungen) Alle Touren von Florenz anzeigen >>
Katarina R.
Katarina R. , United States 24.05.2019
5 star rating:Very Good
I had an absolutely lovely day. The drivers were great, pickup and booking were simple enough, and the timetables worked well. HOWEVER, I did not get what I signed up for. The tour was for Perugia, Assisi, and Cortona. We did not go to Cortona. We were not told in advance we would not be going to Cortona, and it was not mentioned during the day. The reason I picked this tour over a student-group tour was because this one went to Cortona and the student one did not. I am very grateful for the day that I had and don’t regret going. But, I do not think it is fair that I got 2/3 of what I signed up for and paid for—for the whole price.

Der Organisator antwortete auf diese Bewertung auf 27.05.2019
Dear Katarina, the itinerary of the tour has changed. Visit of Cortona is not in the itinerary anymore, a chocolate tasting is added. We are sorry that you haven't seen Cortona. Overall you had a great time and that is the most important thing!

Auf dem Ausflug: Ganztagesausflug von Perugia und Assisi ab Florenz mit Schokoladenverkostung
Jesusa L.
Jesusa L. , United States 09.05.2019
5 star rating:Very Good
I booked our tour via online with happytovisit and got a confirmation right away. However, when it was time for me to cancel one person’s reservation, I didn’t not get a response-it took two emails and a call to CiaoFlorence (tour operator) to reconfirm the cancellation so they can refund me. Check in at the meeting point was chaotic! They have reps from different tour companies but no signage as to which is which. This can be organized by a simple sign made and carried by the reps themselves. Gulio, our tour guide, is the best! He did an excellent job of describing the places we visited. He is passionate about his job; he went far and beyond just a tour guide. Very helpful if additional info is asked. Overall, the tour was excellent with Gulio as the tour guide! *Note: Two wine tastings should be pared down to one. A bit too much; it makes the day too long!

Auf dem Ausflug: Val D'Orcia Ausflug von Florenz aus
Diane S.
Diane S. , United States 22.10.2018
5 star rating:Very Good
This bike tour was a highlight of our trip to Italy. Great to be on a bike- to ease sore feet from all the walking! Get to see a lot more than if just walking, too. Our guide Benedetta was friendly and knowledgable. Registering was easy- just pick the date and sign up.

Auf dem Ausflug: Radtour mit Reiseleiter: das wunderschöne Florenz
Linh N.
Linh N. , United Kingdom 08.09.2018
5 star rating:Very Good
Great tour. Both us and our parents enjoy the tour alot. It was conclusive as we were able to see a lot of different villages and the two wine tasting were very well prepared. Tour guide are nice and friendly too. We will certainly use this service again

Auf dem Ausflug: Val D'Orcia Ausflug von Florenz aus
Phyllis S.
Phyllis S. , United Kingdom 06.08.2018
4 star rating: Good
The booking and meeting place were well done. Our guide was friendly, and I think she can improve her delivery. Her English is fine, but she races through her commentary, going from one scene to another with very few pauses. I know she’s done it 100s of times, and it’s helpful for her to remember it’s the first time for the people on the tour, many of whom speak English as a second or third language. I noticed that some other tour guides went all the way up to the top of the dome with their groups. Not saying this is necessary. However, I recommend that our guide could slow down her delivery, check with participants before moving on.

Der Organisator antwortete auf diese Bewertung auf 06.08.2018
Thank you for your review of our tour. We are always happy to get feedback from our clients as a way to improve our services in the future. We are sorry to hear that you thought the guide rushed through the delivery. Please know that we are checking up on this issue, and will speak with the guides to ensure this doesn't happen in the future. We hope that despite this aspect, you found the tour enjoyable and informative. Thanks for taking the time to provide feedback and for booking with us!

Auf dem Ausflug: Vip-Tour: Dom und geheime Terrassen mit Tickets für den schnellen Eintritt von Florenz aus
  1. Alle Touren von Florenz anzeigen >>