MOULINA

Mój profil

Switzerland

MOULINA K.



Całodniowa wycieczka deluxe do Sintry z Lizbony

Moja ocena

27.05.2019

There were no hotel pick up of drop off. Be ready for long queues as nothing us skip the line. The guide was mostly irritated and refused to give much information. Pena palace and Cascais were beautiful.

Cityrama Grayline Portugal odpowiedział do tej opinii na 05.06.2019
Dear Moulina,

Thank you very much for reporting the service in reference. It´s very important for us the opinion of the customer and what happens during the service provided by us. It is one of the ways to improve our service and offer unforgettable experiences .
Unfortunately ,there is no skip the line to visit the monuments in Lisbon.We also apologize the behavior of our guide but it is very unpleasant for her to know that she and the group must wait quite a long time to enter in Pena Palace because the tickets are always bought 2 weeks before.
We do make pick-up and drop-off at most Hotels in the city center but your hotel in reference is located in a pedestrian street.

Best regards
Cityrama Grayline Portugal

Konopište i zamek Karlštejn - wycieczka z Pragi

Moja ocena

29.04.2019

The trip was excellent, hotel pick up and drop was on time. We were only two people on the trip , our Guide Lenka and driver Lucas was very helpful and knowledgeable.

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