Italie Circuits UNESCO - Avis

(4,1/5 fondé(e) sur 13 avis) Italie Circuits UNESCO >>
Mircea S.
Mircea S. , Romania 15.08.2022

All very good. All very good

A l'excursion: Excursion privée aux Cinque Terre depuis le port de Livourne en minibus ou en voiture.
Celine S.
Celine S. , Germany 15.09.2020

Booking process was easy but the tour we wanted to book was not running though we got a day before the opportunity to make an other tour excluding Pisa. I asked for a confirmation and I get one the day of departure and for the tour with Pisa. In the end we got to the wrong pickup point because even on the confirmation was written that the Meeting point is at Via Fratelli Roselli. Because of this the tour had to wait for us till we got to the correct meeting point. Our guide Ali was nice and could tell us about the places. For us it was good he did not tell us the whole story of siena because we are not that much interested in History and having a little more freetime was also good. The tour was good but still we would have prefered the tour including Pisa. Finally the tour was cool but I am not sure if I would recommend a tour where I did not get the right confirmation and did not even really know what I was finally booking.

Organiser a répondu sur cet avis 16.09.2020
Dear Celine,

Thank you for taking the time out to leave us this note and for the kind words in regards to our staff. We are glad to know that you enjoyed the tour and that the guide was available to all of your questions and requests.
Given that we usually are used to confirming our tours, we are sorry that we did not have the availability for the tour you had booked for and had to take another tour, but we are living in an unusual situation which somehow forced us not to confirm your tour.
We want to apologise for the missing update of the meeting point and to thank you for bringing this to our attention, because this is helping us correct ourselves and make things right.
We look forward to seeing you on our tours again in the near future.

Kind regards,
myTour Team

A l'excursion: Tour de Toscane : Pise, San Gimignano et Sienne depuis Florence
Diane S.
Diane S. , United States 22.10.2018

This bike tour was a highlight of our trip to Italy. Great to be on a bike- to ease sore feet from all the walking! Get to see a lot more than if just walking, too. Our guide Benedetta was friendly and knowledgable. Registering was easy- just pick the date and sign up.

A l'excursion: Visite à vélo : la belle Florence
Mitrodora K.
Mitrodora K. , Cyprus 21.08.2018

Very good organised and very friendly people..

Organiser a répondu sur cet avis 22.08.2018
Warm regards form My Tours Travel & Services!

On our behalf reading kind words from you who have been part of our tours is always a pleasure. This warm words improve us to do our best and gives us a big motivation to continue doing what we are doing.

Hope to have you again in our tours and we are happy to be part of exciting experiences and memories.

Greetings from My Tours!

A l'excursion: Full Day Tour to Cinque Terre from San Gimignano
Phyllis S.
Phyllis S. , United Kingdom 06.08.2018

The booking and meeting place were well done. Our guide was friendly, and I think she can improve her delivery. Her English is fine, but she races through her commentary, going from one scene to another with very few pauses. I know she’s done it 100s of times, and it’s helpful for her to remember it’s the first time for the people on the tour, many of whom speak English as a second or third language. I noticed that some other tour guides went all the way up to the top of the dome with their groups. Not saying this is necessary. However, I recommend that our guide could slow down her delivery, check with participants before moving on.

Organiser a répondu sur cet avis 06.08.2018
Thank you for your review of our tour. We are always happy to get feedback from our clients as a way to improve our services in the future. We are sorry to hear that you thought the guide rushed through the delivery. Please know that we are checking up on this issue, and will speak with the guides to ensure this doesn't happen in the future. We hope that despite this aspect, you found the tour enjoyable and informative. Thanks for taking the time to provide feedback and for booking with us!

A l'excursion: Excursion VIP : Dôme et terrasses secrètes avec billets d'entrée rapide depuis Florence
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