The service of HAPPYtoVISIT was an absolute 10! This review is not so much about them but much rather about the company Yellowbus from which this offer is. When we arrived at the hotel in Lisbon, the reception told us to go to the desk on the square to get our tickets with the printed out voucher. Ones there the desk person told us to go to another office. Once there, the person behind the desk told us to go to the bus driver and the bus driver told us to go to yet another desk office. After almost of an hour walking all together we got at the desk office near the Taugus river. We gave her the voucher and she told us that this offer does not exist anymore and that we could only get the 4-in-one (3 bus tours and a Belem tram). I specifically chose this one for the Red Hills and Castle Tramcar Tour since that one goes all the way up the hills and I am pregnant so can't walk that much. She said too bad this is all we can offer so we did take it. I immediately contacted the help service from HAPPYtoVISIT and they contacted me back the next day apologizing that we didn't receive what we order, apparently the company Yellowbus never gave them an update that they do not have this offer anymore. They gave me a free Hills and Castle Tramcar Tour! So I have to say I am absolutely happy with them and would definitely book my other tours through them as well!!

My flight was delayed and I need to re-scheduled the Classic Lisbon Half-Day Afternoon Tour. Reply to my request was prompt, giving me a lot of assurance that my payment will not be forfeited. Pick up was timely, guide was knowledgeable and patient. A worth while way to spend the afternoon.

We left so late because there were 10 people we had to wait on. So the evening ended up late. In the Fado place, they darkened the place when ever there is singing, thus we were not able to take photos.

Greatest tour. It is an 100% recommendation for a short Lissabon and Sintra visit. Our guide Harald made a good job and gave us a lot of informations. Price was cheap and organisation was perfect.