MOULINA K.
, Switzerland 27.05.2019
There were no hotel pick up of drop off. Be ready for long queues as nothing us skip the line. The guide was mostly irritated and refused to give much information. Pena palace and Cascais were beautiful.
Organizátor odpověděl/a na tuto recenzi 05.06.2019Dear Moulina,
Thank you very much for reporting the service in reference. It´s very important for us the opinion of the customer and what happens during the service provided by us. It is one of the ways to improve our service and offer unforgettable experiences .
Unfortunately ,there is no skip the line to visit the monuments in Lisbon.We also apologize the behavior of our guide but it is very unpleasant for her to know that she and the group must wait quite a long time to enter in Pena Palace because the tickets are always bought 2 weeks before.
We do make pick-up and drop-off at most Hotels in the city center but your hotel in reference is located in a pedestrian street.
Best regards
Cityrama Grayline Portugal
Na výletě:
Celodenní luxusní turné po Sintře z Lisabonu