Firenca Kušanje vina i obilazak vinarija - Komentari

(4,5/5 temeljno na 8 recenzija) Firenca Kušanje vina i obilazak vinarija >>
Celine S.
Celine S. , Germany 15.09.2020

Booking process was easy but the tour we wanted to book was not running though we got a day before the opportunity to make an other tour excluding Pisa. I asked for a confirmation and I get one the day of departure and for the tour with Pisa. In the end we got to the wrong pickup point because even on the confirmation was written that the Meeting point is at Via Fratelli Roselli. Because of this the tour had to wait for us till we got to the correct meeting point. Our guide Ali was nice and could tell us about the places. For us it was good he did not tell us the whole story of siena because we are not that much interested in History and having a little more freetime was also good. The tour was good but still we would have prefered the tour including Pisa. Finally the tour was cool but I am not sure if I would recommend a tour where I did not get the right confirmation and did not even really know what I was finally booking.

Organizator je odgovorio na ovu recenziju 16.09.2020
Dear Celine,

Thank you for taking the time out to leave us this note and for the kind words in regards to our staff. We are glad to know that you enjoyed the tour and that the guide was available to all of your questions and requests.
Given that we usually are used to confirming our tours, we are sorry that we did not have the availability for the tour you had booked for and had to take another tour, but we are living in an unusual situation which somehow forced us not to confirm your tour.
We want to apologise for the missing update of the meeting point and to thank you for bringing this to our attention, because this is helping us correct ourselves and make things right.
We look forward to seeing you on our tours again in the near future.

Kind regards,
myTour Team

Na izletu: Obilazak Toskane: Pisa, San Gimignano i Siena iz Firence
Nikolina Š.
Nikolina Š. , Croatia 12.08.2019

A nice way to experience the tradition of vine making. The meeting place was not very clearly marked. Tip - it would be great to see more of Tuscany's nature.

Na izletu: Poludnevni izlet: degustacije vina i regija Chianti iz Firence
cherylan Brooks B.
cherylan Brooks B. 18.07.2019

I had a wonderful day on this tour. Our guide Constantinople was very good. He was knowledgeable and I appreciated the way he described everything. The bus we were on was clean and comfortable. The spots that they took us to for the wine tasting were very interesting. Italy is beautiful. Val D’Orcia is worth the trip. If you have difficulty walking or doing steps this is not for you

Na izletu: Izlet Val D'Orcia iz Firence
Jesusa L.
Jesusa L. , United States 09.05.2019

I booked our tour via online with happytovisit and got a confirmation right away. However, when it was time for me to cancel one person’s reservation, I didn’t not get a response-it took two emails and a call to CiaoFlorence (tour operator) to reconfirm the cancellation so they can refund me. Check in at the meeting point was chaotic! They have reps from different tour companies but no signage as to which is which. This can be organized by a simple sign made and carried by the reps themselves. Gulio, our tour guide, is the best! He did an excellent job of describing the places we visited. He is passionate about his job; he went far and beyond just a tour guide. Very helpful if additional info is asked. Overall, the tour was excellent with Gulio as the tour guide! *Note: Two wine tastings should be pared down to one. A bit too much; it makes the day too long!

Na izletu: Izlet Val D'Orcia iz Firence
Linh N.
Linh N. , United Kingdom 08.09.2018

Great tour. Both us and our parents enjoy the tour alot. It was conclusive as we were able to see a lot of different villages and the two wine tasting were very well prepared. Tour guide are nice and friendly too. We will certainly use this service again

Na izletu: Izlet Val D'Orcia iz Firence
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