An Honest Look at the Chichen Itza & Ekbalam Tour with Cenote from Cancun

Planning a trip to the Yucatán Peninsula means you’ll want to see the famous ruins of Chichen Itza — and maybe also explore some lesser-known sites like Ek Balam. This full-day tour from Cancun promises to pack in all the essentials, including a visit to a cenote for a refreshing swim, and a buffet lunch to keep you energized. The cost is around $83 per person, and it lasts about 12 hours, making it a long but potentially rewarding day.
What we love about this tour is the convenience of hotel pickup, which means you won’t have to worry about logistics, plus the opportunity to see both the iconic Chichen Itza and the less crowded Ek Balam. The inclusion of admission tickets, a buffet lunch, and optional drinks make it practical for most travelers. However, one thing to keep in mind is that the transportation can be tight and sometimes a bit rushed, especially if you’re expecting a leisurely pace.
This tour is ideal for first-time visitors eager to see the main highlights without spending too much time planning or navigating alone. It’s also a good choice for time-pressed travelers who want an all-in-one experience. If you’re someone who enjoys a mix of history, nature, and a bit of adventure, you’ll likely find this tour offers solid value—just be prepared for a full day of activity.
Key Points
- All-inclusive price covers entrance fees, buffet lunch, and transportation.
- Convenient hotel pickup saves you the hassle of figuring out logistics.
- Balanced itinerary with visits to Chichen Itza, Ek Balam, and a cenote offers variety.
- The tour length (around 12 hours) suits travelers wanting a full-day experience.
- The tour has a moderate group size (max 18 travelers), making it more personal.
- Some reviews mention logistical issues, so expectations regarding timing should be realistic.
Planning more time in Cancun? We've covered other experiences worth considering.
A Deep Dive into the Experience

The Itinerary Breakdown and What to Expect
This tour kicks off early at 7:00 am, with pickup from your Cancun hotel. The first stop is Chichen Itza, where you’ll spend about 1 hour 30 minutes exploring one of the New Seven Wonders of the World. You’ll get a chance to walk among the iconic structures like the Kukulcán Pyramid and learn about the Mayan civilization from your guide. Entry is included, which simplifies the process, but be prepared for the possibility of crowds, especially later in the day — as one reviewer noted, arriving early allowed some to enjoy a bit less congestion.
From there, you head to Cenote Saamal, a natural limestone sinkhole that’s perfect for a quick swim. The crystalline waters are a great way to cool down and relax after the morning’s culture. The cenote visit lasts about 1 hour, and admission is included, along with optional life jacket rentals for $4 per person. Many travelers find this highlight both scenic and refreshing, as it offers a break from walking and sightseeing.
The afternoon takes you to the lesser-known but equally impressive Ek Balam. After about an hour exploring the site, you’ll have a chance to climb the Acropolis and see stunning Mayan carvings and art. While Ek Balam is less crowded than Chichen Itza, its spectacular architecture and carvings make it worth the visit. Many visitors express that they appreciated the opportunity to explore a site that feels a bit more intimate and less touristy, which enhances the overall experience.
The Food and Beverage Options
Included in the tour is a buffet lunch, which is a welcome break during the long day. You can also choose to upgrade with the plus option for additional drinks and a box lunch with a sandwich, fruit, juice, and a sweet treat. Some reviewers appreciated the lunch as ample and well-organized, giving them the energy to finish the day strong. The two drinks at the restaurant (with the upgrade) help keep hydration levels up, which is important given the hot weather and walking involved.
Transportation and Group Size
The tour uses air-conditioned minivans, which are comfortable, but some travelers, like Anda_L, felt that the overall logistics could be better. The long transit times and multiple stops mean you’ll spend a good portion of the day in a vehicle. One reviewer mentioned being in the van for a significant part of the day, which could be tiring if you prefer a more relaxed pace or have mobility concerns.
The group size is capped at 18, which strikes a balance between personal attention and efficiency. Smaller groups tend to lead to a more personable experience, and guides can give more tailored information, as noted by Marianne_H, who enjoyed her guide Mynor’s knowledge.
The Challenges and Considerations
While the tour does its best to deliver a comprehensive experience, logistics seem to be a common point of critique. Some travelers feel the schedule is a bit rushed, with limited time at each site. For example, Marianne_H wished for more time at Chichen Itza to explore independently, which highlights how tight the schedule can be.
Also, the timing of return can be later than expected, with some guests arriving back around 9:20 pm, despite the advertised 12-hour duration. This could impact plans for the evening and is worth considering if you have early commitments or prefer a more relaxed pace.
Who Will Get the Most Out of This Tour?
This experience is best suited for first-time visitors who want a structured, all-in-one day to see major Maya sites without the hassle of organizing transportation or tickets. It’s also good for those who enjoy a full-day adventure and are comfortable with long hours on the road. If you’re looking for a more leisurely, flexible, or personalized visit, you might consider other options or private tours.
Final Thoughts: Is This Tour Worth It?

This tour offers solid value for the price, especially considering the included entrance fees, lunch, and hotel pickup. It provides a well-rounded introduction to the Maya archaeological sites near Cancun, with enough variety to keep things interesting. The main draw is the chance to visit Chichen Itza early in the day, avoiding some of the crowds, and then enjoy a swim in a cenote — a refreshing reward after hours of sightseeing.
However, be prepared for a long day in transit, and don’t expect a slow-paced, relaxed experience. The logistical critiques from past travelers suggest that if punctuality and pace are your priorities, it’s worth considering whether this tour matches your style.
In summary, this tour is a good choice for first-timers eager to check off the key sites in a single, organized day, especially if you value the convenience of hotel pickup and inclusive tickets. If you’re after a more leisurely or in-depth exploration, you might want to look for a more flexible or private option.
FAQ

Does the tour include hotel pickup?
Yes, the tour offers pickup from Cancun hotels, making it easy to start your day without worrying about transportation.
How long is the tour?
The tour lasts approximately 12 hours, starting at 7:00 am and returning late in the evening, sometimes around 9:20 pm.
Are entrance fees included?
Yes, the cost covers admission to Chichen Itza, Ek Balam, and the cenote.
What is the lunch like?
A buffet lunch is included, providing a good variety of food to keep you energized. There’s also an option to upgrade with additional drinks and a box lunch.
Can I climb the ruins?
While the tour includes Ek Balam, where climbing the Acropolis is permitted, the specifics depend on onsite regulations.
Is the group size small?
Yes, the maximum is 18 travelers, which promotes a more personal experience.
What should I bring?
Bring comfortable walking shoes, sun protection, water, and a swimsuit if you plan to swim in the cenote.
Are children allowed?
Children must be accompanied by an adult. The tour is suitable for those with moderate physical fitness.
To sum it up, this tour offers an efficient, well-rounded way to experience the highlights of the Yucatán’s archaeological and natural wonders. It’s best suited for travelers who value organized convenience over a slow, private exploration. The combination of iconic ruins, a cenote swim, and authentic Mayan art makes it a memorable day for many, despite some logistical quirks.
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