A smooth ride through Kerala with Neo Travel Mart’s private taxi service

Traveling through Kerala, often called “God’s own country,” is a feast for the senses—lush landscapes, vibrant culture, and delicious cuisine. But getting around can sometimes be a challenge, especially if you want to avoid the hassle of booking taxis on the fly. That’s where Neo Travel Mart’s private taxi service shines. For just $28.16 per group (up to 7 people), you’re offered a door-to-door private transfer that’s flexible, comfortable, and incredibly reliable.

We loved how easy it was to organize—booking online a few weeks in advance meant no last-minute stress. The complimentary mineral water kept us refreshed after long drives, and the private vehicle meant we weren’t sharing space or schedules with strangers. One thing to keep in mind is this experience is best suited for those who prioritize convenience and comfort over a guided tour; you’ll be your own boss in a clean, air-conditioned car, with good support available if you need it.

A possible drawback is that the duration of the transfer is quite short—around 15 minutes—so this isn’t a full-day tour but rather a practical transport option. It’s ideal for travelers who want a seamless connection from airports or train stations to their accommodation or attractions. If you value flexible, private transportation that can be customized around your plans, this service will serve you well.

This experience is perfect for independent travelers or small groups looking to navigate Kerala comfortably without the stress of negotiating local taxis or relying on unreliable rides. It’s also great for those arriving at or departing from Kochi, or heading to key destinations like Munnar or Alleppey, especially if you want a hassle-free start or end to your trip.

Key Points

Reliable private transportation: Door-to-door service from airports, railway stations, or hotels.
Comfortable vehicles: Clean, air-conditioned cars suited for small groups.
Flexible booking: Book up to 21 days in advance, with options for last-minute needs.
Excellent reviews: Consistently praised for punctuality, professionalism, and vehicle quality.
Optional add-on: Upgrade to include a stay on a private houseboat on the Alleppey backwaters.
Customer support: Available around the clock for any adjustments or questions.

An in-depth look at Kerala’s private taxi experience

When you arrive in Kerala, especially in a place like Kochi, the last thing you want is to be stranded or hassled trying to find transportation. Neo Travel Mart’s private taxi service offers a straightforward solution. The booking process is simple—you can arrange your pickup online, and a driver will be waiting at the designated location, like the airport or train station.

The vehicles are generally described as clean and well-maintained, which means you can start your trip feeling confident about safety and comfort. The driver, often praised in reviews for being knowledgeable and friendly, is crucial for a smooth journey. As one reviewer notes, their driver “Jossanbhai” was “very good,” always on time, and kept the taxi clean. Many comment on the professionalism and courteousness of drivers like Hakim and Vinod, who made their Kerala explorations enjoyable and stress-free.

The service hours are quite accommodating, running from 8:00 AM to 7:00 PM daily, providing flexibility for early arrivals or late-night departures. While the actual transfer you’ll book is brief—about 15 minutes—it’s highly valued for the peace of mind it provides, especially if you’re unfamiliar with local traffic or routes.

What sets this service apart is the consistent praise for punctuality, vehicle cleanliness, and driver expertise. One reviewer mentions, “Taxi was always clean in the morning, and driving was always safe, no issues with AC or stopping over randomly.” This reliability is vital in a country where transportation can sometimes feel unpredictable.

An optional feature is the upgrade to include a stay on a houseboat in Alleppey, which many travelers find appealing. It transforms a simple transfer into an opportunity for a unique Kerala experience, gliding through backwaters after a day of sightseeing.

Pricing at just over $28 for a group makes this a much better value than hailing taxis locally, especially considering the trustworthy service and personalized attention. For small groups or families, this becomes a cost-effective way to start or end your journey.

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Detailed itinerary and what to expect

This private taxi service isn’t a guided tour—it’s a transportation backbone that allows you to explore Kerala at your pace. Here’s what you might expect:

Pickup locations: The service starts at major points like the Kochi Airport, railway stations, or your hotel. This means you can plan your arrival or departure with confidence, knowing the driver will be waiting.
Duration and timing: The initial transfer is about 15 minutes, but this can expand depending on your itinerary. Many reviews highlight drivers who go above and beyond, offering tips and local insights during longer trips.
Vehicle quality: The cars are described as clean and equipped with air conditioning, essential for comfort amid Kerala’s warm climate.
Support: Around-the-clock customer support can help if your plans change or delays occur, providing reassurance when traveling in unfamiliar territory.
Customization: While primarily a transfer service, many reviewers note that drivers are knowledgeable about local sights and can suggest places to visit or eat.

The value of reliability and flexibility

One of the most appreciated aspects is the trustworthiness. As one reviewer exclaimed, “Timely service with a clean taxi and good driver”—this consistency makes a huge difference when your schedule is tight or you’re eager to maximize sightseeing time.

The optional houseboat upgrade is a notable feature for travelers wanting to merge transportation with immersive Kerala experiences. Spending a night on the backwaters is highly recommended and can be arranged seamlessly with this service.

What travelers love most

Based on reviews, the drivers are often the highlight—many mention their kindness, local knowledge, and professionalism. The scenic drives, especially through Kerala’s lush landscapes, offer plenty of opportunities for photos and short stops. Travelers also appreciate the cleanliness of vehicles and the avoidance of the unpredictability that sometimes accompanies local taxis.

Potential downsides

The main consideration is that this is primarily a point-to-point transportation service. If you’re looking for a guided tour with commentary, this might not be your best fit. Also, since the average booking is 21 days in advance, last-minute travelers might need to plan ahead.

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Who is this service best for?

This private taxi service suits independent travelers, small groups, or families who want reliable, private transportation without the hassle of haggling with local taxis. It’s ideal for those arriving in Kochi, heading to Munnar, Alleppey, or other key destinations, especially if you value comfort, punctuality, and a clean vehicle. If you appreciate flexibility in your travel schedule and want to avoid the unpredictability of local options, this service will serve you well.

It’s also a smart choice for travelers who prefer door-to-door service that can be customized and who might upgrade to include memorable additions like a houseboat stay—perfect for a seamless Kerala experience.

The Sum Up

For those seeking reliable, private transportation in Kerala, Neo Travel Mart’s taxi service offers excellent value and peace of mind. The consistent praise for punctual drivers, clean vehicles, and friendly support highlights its standout qualities. The ability to book in advance and the option to upgrade with a houseboat stay makes it a flexible choice for a variety of travelers.

This service shines brightest for independent explorers who want to focus on scenery, culture, and personal pace rather than logistical worries. If you’re after an affordable, dependable way to get around Kerala, then this private transfer service is worth considering.

FAQ

Is this taxi service available for airport pickups and drop-offs?
Yes, the service offers door-to-door pickups from airports, including Kochi, with the driver waiting at the designated location.

Can I book this service last-minute?
While most bookings are made about 21 days in advance, you can book closer to your travel date, subject to availability.

What is included in the price?
The price covers private transportation for your group (up to 7 people), including vehicle and driver, with complimentary mineral water.

Is the vehicle suitable for all types of travelers?
Yes, the clean, air-conditioned cars are suitable for most travelers, and the service is accessible to most.

Are there driver tips included in the price?
Tips are generally not included but are appreciated if you feel the driver provided exceptional service.

What if I need to cancel my booking?
You can cancel free of charge up to 24 hours before the scheduled pickup for a full refund.

Can I request stops or sightseeing along the way?
While primarily a transfer service, drivers are often knowledgeable and can suggest stops or sightseeing options if booked in advance.

Does the service operate every day?
Yes, from Monday to Sunday, between 8:00 AM and 7:00 PM.

Is this service suitable for large groups?
The service is designed for groups up to 7, making it ideal for families or small travel parties.

How reliable are the drivers?
Based on numerous glowing reviews, drivers are praised for punctuality, professionalism, and local knowledge, making your journey smooth and enjoyable.