Riviera Maya: Dolphin Encounter with Beach Club Access
Location: Quintana Roo, Mexico
Price: $109 per person
Duration: 1 day
Rating: 4.1/5 from 30 reviews
A Quick Look at the Experience
Imagine spending a morning playing with friendly dolphins in a safe, well-maintained habitat along Mexico’s stunning Riviera Maya. For just $109, you get approximately 45 minutes of interaction with these curious marine mammals, plus access to a luxurious beach club on Playa Maroma, arguably one of the most beautiful stretches of powdery white sand in the area.
We really appreciate how the tour offers a hands-on, educational element—learning about dolphins’ behaviors from marine mammal specialists—and then allows you to unwind at a top-notch beach club afterward. This makes it a solid pick for those wanting a mix of interactive wildlife fun and relaxation.
One potential downside is that photos and food aren’t included, and some reviews mention high extra charges, which might catch you off guard if you’re expecting everything to be covered upfront.
This experience best suits families, wildlife enthusiasts, or anyone looking for a memorable, family-friendly activity that combines animal interaction with leisure on the beach. If you’re after a fun, reasonably priced outing that offers both education and comfort, this tour could be just right.
Key Points

- Authentic dolphin interaction: Get up close and personal with playful dolphins, including hugging, high-fives, and water caresses.
- Educational component: Marine specialists share fascinating insights about dolphins’ natural behaviors and conservation efforts.
- Relaxing beach access: Spend the rest of your day at Maroma Beach Club, famous for its pristine sands and tranquil waters.
- Value for money: For $109, you get a well-paced encounter and a relaxing beach experience, though extras like photos and food come at additional cost.
- Accessibility: The tour is wheelchair accessible and suitable for all ages, with specific guidelines for children and infants.
- Limited inclusions: The tour does not include hotel transfers or photos, so plan to bring your own waterproof camera or buy photos separately.
In-Depth Review: What to Expect and Why It Matters

Starting Point and Location
The tour begins at Dolphin Discovery Maroma, conveniently located along Highway 307, which runs from Cancún to Tulum. The meeting point is clearly marked, with signs guiding you into the complex near the Dorado Maroma hotel. The easy drive from popular resorts makes this a practical choice for those staying in Cancún, Playa del Carmen, or nearby areas.
One reviewer noted that the location is straightforward to find once you follow the signage, and the complex offers secure entry, making the start of your adventure stress-free.
The Dolphin Encounter
Your 15-minute briefing prepares you for the experience, followed by 30 minutes in the water with the dolphins. You can expect to do more than just watch; you’ll hug dolphins, shake their fins, and high-five their playful noses—all while standing on an underwater platform.
The process is designed to be safe and enjoyable, with marine mammal specialists guiding each interaction. The staff seem knowledgeable, and reviews highlight Luis as an especially excellent guide who made the experience memorable.
Why This Matters:
This close-up interaction is often the highlight of the tour, especially for kids and animal lovers. It’s a chance to see dolphins’ intelligence and friendliness firsthand—something you might only get in a controlled setting like this. The emphasis on learning about conservation and the animals’ needs adds depth to the fun.
Mixed Reviews on the Facility
While many travelers praise the friendly guides and well-maintained habitat, some express concern about the size of the dolphin pools, describing them as “extremely small”. If you’re sensitive to animal welfare issues, this might influence your decision.
The Beach Club Experience
After your aquatic adventure, you’re free to relax at Maroma Beach Club. The facilities are high-quality, offering comfortable loungers, clean bathrooms, and convenient access to the white sand and turquoise waters.
You can grab lunch at Cocoteros (note: food and drinks are not included), or simply sunbathe, swim, and enjoy the beautiful surroundings that make Playa Maroma a favorite among travelers. Some reviews mention that access to the beach and facilities makes for a very relaxing afternoon.
Pricing and Extra Costs
The base price of $109 covers the dolphin encounter and beach club access, which we believe offers good value for the experience. However, many reviews warn about additional costs for photos (sometimes up to $100+), and even buying bottled water or snacks can be pricey.
One reviewer expressed frustration about “spending 150 euros for half an hour divided among four people” and found the photo packages “overpriced,” which is worth considering if souvenirs are your thing.
Who Should Consider This Tour
This experience is best suited for families with children, as it’s safe and engaging for all ages. It’s also ideal for animal lovers who want a quality encounter with dolphins without the extras of swimming alongside them or riding.
If you’re looking for a relaxing day on a beautiful beach, this tour combines animal interaction with leisure in a way that many travelers find satisfying. However, if you’re particularly concerned about animal welfare or value for money, you might want to compare other options or be prepared for extra charges.
Planning more time in Playa Del Carmen? We've covered other experiences worth considering.
Practical Tips for Your Dolphin Encounter

- Bring swimwear, a towel, water, and biodegradable sunscreen—cameras and cellphones are generally not allowed during the encounter to protect the animals.
- Plan for additional costs if you want photos or drinks, as these aren’t included in the base price.
- Check the schedule—the tour is usually available in the morning or afternoon, and cancellation is free up to 24 hours in advance.
- Children over 3.3 ft can participate alone if they pay the adult rate, but infants under 1 year are free if accompanied by an adult.
- Avoid bringing outside food or drinks to the marina; the only options are what’s available on-site or what you pack beforehand.
Authentic Feedback from Travelers

Multiple reviews highlight different aspects of the experience. One traveler from France called it a “Great time with the dolphins,” emphasizing that kids loved it and that guide Luis made it especially memorable. On the other hand, a review from Germany described their experience as “stressful” due to a miscommunication about timing and pushy staff trying to sell expensive photo packages.
Several travelers in the U.S. and Spain found the interaction fun and worthwhile, praising the knowledgeable guides and beautiful setting. Conversely, some felt the value for money was lacking, especially given the extra costs for photos and some felt the small size of dolphin pools raised ethical questions.
Final Thoughts
This tour offers a well-rounded day combining animal interaction with leisure in one of the world’s most picturesque beaches. The price point is reasonable, especially considering the quality of the beach club and the personalized nature of the dolphin encounter. It’s a great choice for families and those looking to get a closer look at dolphins without the price tag or complexity of longer marine parks.
However, if you’re highly sensitive to animal welfare issues or seeking a more extensive or interactive experience (like swimming with dolphins or photos included), you may want to explore other options. Be prepared for additional costs for souvenirs and drinks, and remember that cameras are restricted during the encounter—so consider bringing a waterproof disposable or small action camera.
All in all, you’ll leave with fantastic memories of playful dolphins and a relaxing day on Playa Maroma, making this a solid choice if you want a convenient, family-friendly adventure that balances fun, education, and relaxation.
More Great Tours NearbyFAQ

How long is the dolphin encounter?
The actual interaction lasts about 30 minutes, after a brief 15-minute briefing to prepare you for the experience.
Are there age restrictions?
Children over 3.3 feet can participate alone if they pay the adult rate; infants under 1 year are free if accompanied by an adult. Kids under 3.3 feet require an adult to participate.
Is transportation included?
No, hotel pickup and drop-off are not included. You’ll need to meet at the Dolphin Discovery Maroma complex.
What should I bring?
Bring swimwear, a towel, biodegradable sunscreen, water, and a change of clothes. Cameras and phones are not allowed during the water interaction.
Can I buy photos of my experience?
Yes, but photos are not included in the original price and tend to be expensive, sometimes over $100.
Is this experience suitable for pregnant women?
No, pregnant women are not recommended due to the physical nature of the water activity.
Is it wheelchair accessible?
Yes, the tour is wheelchair accessible.
What if I need to cancel?
You can cancel for free up to 24 hours before the scheduled activity.
Are food and drinks available?
No, food and drinks are not included, and outside food isn’t allowed inside the marina. You can buy drinks and snacks on-site at your own expense.
In essence, this tour delivers a fun, educational, and relaxing experience that many travelers find worthwhile—especially those wanting a close encounter with dolphins combined with a day at the beach. Just be aware of extra costs and ethical considerations, and you’ll be well-prepared for a memorable Riviera Maya adventure.
You can check availability for your dates here:More Dolphin Watching Tours in Playa Del Carmen
More Tour Reviews in Playa Del Carmen
- Tickets to Xplor Fuego Park: A nighttime adventure
- Riviera Maya: Swim with dolphins Primax
- Playa del Carmen: Tour to Chichén Itzá and Valladolid
- Playa del Carmen: Unforgettable Dive @ Cenote Chikin Ha
- Playa del Carmen: PADI Advance Open Water in Riviera Maya
- Holbox: Tour of Holbox Island, Isla Pasión, and Punta Mosquito.
More Playa Del Carmen experiences we've covered
- Tickets to Xplor Fuego Park: A nighttime adventure
- Riviera Maya: Swim with dolphins Primax
- Playa del Carmen: Tour to Chichén Itzá and Valladolid
- Playa del Carmen: Unforgettable Dive @ Cenote Chikin Ha
- Playa del Carmen: PADI Advance Open Water in Riviera Maya
- Holbox: Tour of Holbox Island, Isla Pasión, and Punta Mosquito.
- From Riviera Maya: Tickets to Xplor Fuego Night Park
- Playa: PADI Dive Master
- Playa del Carmen: Cenote Diving for Certified Divers
- Playa del Carmen: Advanced Open Water Diver Course
- Playa del Carmen: Emergency First Response (EFR) Course
- Playa del Carmen: 3 Cenotes & 1 Lagoon
