Getting to your Bahamian getaway just got simpler—if you choose the right transfer. This round-trip shuttle service between Freeport International Airport and Pelican Bay Resort promises quick, cost-effective transportation. For $30 per person, you’re covered for a roughly 30 to 35-minute ride filled with anticipation for the Caribbean adventure ahead. The service is especially tailored for guests staying at Pelican Bay, offering door-to-door convenience, which is a big plus after a long flight.
We love that this transfer eliminates the hassle of renting cars or navigating unfamiliar streets, especially when you’re eager to relax. The air-conditioned vehicle makes the journey comfortable, and the driver holding a nameplate adds a touch of professionalism and reassurance. Plus, the flat fee means no surprises on your bill—just straightforward pricing.
However, a notable drawback surfaced in reviews: reliability. One traveler’s experience was downright disappointing. And that’s worth considering when planning your arrival or departure. If you’re someone who values punctuality and dependability, this might not be the best fit. But if you’re budget-conscious and flexible, it could still be worth exploring.
This tour suits travelers who want affordable, direct transfers and don’t mind a bit of uncertainty. It’s particularly handy if you’re on a tight schedule and prefer pre-arranged transportation rather than hailing a cab or figuring out local transit.
Key Points

- Cost-Effective: At $30 per person, it offers an economical way to travel between airport and resort.
- Convenient: Door-to-door service with a representative waiting with your nameplate makes pickup straightforward.
- Reliable or Not? Recent reviews raise concerns about punctuality and service reliability.
- Comfort: Air-conditioned vehicles enhance comfort during the roughly 30-minute ride.
- Group Size: Max 50 travelers, which may mean shared, but not overly crowded, vehicles.
- Booking Flexibility: You can cancel for free up to 24 hours in advance.
- Service Hours: Starts as early as 5:00 am, accommodating early arrivals.
- Ideal For: Budget travelers, those who prioritize convenience, and travelers staying at Pelican Bay Resort.
- Potential Drawback: Reports of no-shows or difficulty contacting the service highlight the need for caution.
A Detailed Look at the Transfer Experience

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The Booking Process and Price
Paying $30 per person for a round-trip transfer might seem like a smart move, especially compared to taxi fares or car rentals. The flat fee eliminates worries about metered charges or unexpected costs. We appreciate that the booking is generally done at least a week in advance, giving peace of mind before your trip.
What To Expect at the Airport
Upon arrival at Freeport International Airport, look for a H Forbes Charter Services representative, easily identifiable in black pants and a red shirt with the company logo. They’ll hold a welcome sign with your name, which should reduce any nerves after a long flight.
The vehicles are air-conditioned, which is crucial in the Bahamas’ warm climate. The ride to Pelican Bay Resort generally takes 30 to 35 minutes, offering opportunities to relax or get your first glimpses of the island.
The Experience During the Ride
While the service’s description emphasizes comfort and directness, recent reviews indicate that reliability might be an issue. One traveler lamented, “Show up, no one showed up, there is no one to call, because you get a machine, absolutely horrible.” That suggests it’s wise to have a backup plan or at least prepare for the possibility of delays or no-shows.
The Return Trip
The same issues can arise on the way back, so it’s best to confirm your pickup times and keep contact details handy. Remember, you can cancel up to 24 hours in advance for a full refund, which offers some flexibility if plans change.
Who Might This Tour Suit?
This transfer is ideal for budget travelers or those comfortable with uncertainty, as the reviews show some inconsistencies in service. It’s also perfect if you’re staying at Pelican Bay and want a straightforward, pre-arranged ride without the hassle of hailing taxis or navigating local transit.
Authentic Experiences and Practical Insights

The Value of the Flat Fee
Paying $30 for a shared, pre-booked shuttle can be a smart way to avoid the unpredictability and potential expense of taxis or ride-shares in Freeport. This is especially true if you’re arriving late or during busy times when taxis might be scarce.
The Reliability Question
While the service offers convenience and affordability, recent reviews reveal that timeliness can be a concern. One reviewer’s frustration was palpable: “Absolutely horrible — show up, no one showed up.” While such experiences might be anomalies, they remind us that pre-booked services depend heavily on the operator’s reliability.
The Importance of Communication
The driver’s uniform and signage help in locating the representative, but travelers should keep in mind that contact information available might not always guarantee immediate assistance. Having a backup plan or arriving with a clear understanding of pickup procedures can save a lot of stress.
Who Should Book This Transfer?
If you’re someone who values cost above all, and are willing to accept some risk, this service could work well. It’s also suitable for early morning arrivals, given the start time of 5:00 am, and those who prefer pre-arranged transportation over hailing a cab after a long flight.
Final Thoughts on Value
Given the price point and easy booking process, this transfer offers good value for money—if it works as planned. But the less-than-stellar review highlights the importance of reading recent feedback and managing expectations accordingly.
The Sum Up
This round-trip airport transfer from Freeport Airport to Pelican Bay Resort is a practical choice for budget-conscious travelers who prioritize convenience and straightforward booking. Its flat fee and door-to-door service make it an attractive option, especially for those arriving early or departing late.
Nevertheless, the notable reliability concerns uncovered by reviews mean you should approach with caution. If punctuality is critical to your plans or you’re uncomfortable with potential no-shows, consider alternative options or prepare for delays.
This service suits travelers who are flexible and willing to accept some uncertainty in exchange for affordable transportation. It’s also a good fit if you’re staying at Pelican Bay and want the simplicity of pre-arranged pick-up and drop-off. Just be sure to verify your booking, stay in contact with the provider, and have a backup plan in mind—just in case.
FAQ
Is this transfer round-trip?
Yes, it offers round-trip transportation between Freeport Airport and Pelican Bay Resort, making both arrivals and departures easier and more convenient.
How much does the service cost?
It costs $30 per person, which is generally affordable compared to taxis or other private transfer options.
Do I need to book in advance?
Yes, it’s recommended to book at least 7 days in advance to secure your spot and avoid last-minute issues.
What should I look for at the airport?
Look for a H Forbes Charter Services representative wearing black pants and a red shirt with the company logo. They’ll hold a sign with your name for easy identification.
What if my flight is early or late?
The service starts at 5:00 am, and you should coordinate your arrival time accordingly. Keep in mind the reliability concerns expressed in reviews, so confirm your pickup details.
Can I cancel this transfer?
Yes, you can cancel free of charge up to 24 hours in advance for a full refund.
What are the vehicle features?
The vehicles are air-conditioned, which helps keep you comfortable during the 30-35 minute ride.
Will I be the only passenger?
Likely not – the service can accommodate up to 50 travelers, so it may be a shared ride, which keeps costs down.
Is this transfer suitable for travelers with service animals?
Yes, service animals are allowed, but it’s good to notify the provider when booking.
In the end, this shuttle service offers a budget-friendly, no-fuss way to get to and from your hotel in Freeport, but travelers should weigh the potential reliability issues against the cost savings. If you’re flexible and prepared, it can serve as a convenient start or finish to your Bahamian adventure.
