Quick Overview
When arriving in San Jose del Cabo, the last thing you want is stress from complicated transportation arrangements. For $175 per group (up to 10 people), Ballard Tour Services offers a smooth, round-trip transfer from Los Cabos International Airport. The entire process typically takes about 1 to 2 hours, including waiting times, but what makes this service stand out is the focus on friendly, helpful drivers and affordable prices that include free drinks.
We love the personalized touch—drivers greet you with a smile and get you safely to your hotel or destination—making your first impression of Los Cabos warm and welcoming. The company’s emphasis on good communication, with notifications about pick-up times, adds peace of mind. One minor consideration is the potential wait time, which can range from 40 to 90 minutes during peak hours, so patience is necessary if your flight arrives during busy times.
This transfer is ideal for travelers who value reliable service, a friendly atmosphere, and convenience—especially if you’re traveling with a group or family and want a hassle-free start or end to your trip. If you appreciate extra touches like free drinks and straightforward booking, you’ll find this service fits nicely into your plans.
Key Points
- Reliable, friendly service with drivers who communicate clearly and treat you like family.
- Affordable price for a private group transfer, with added perks like free drinks.
- Flexible waiting times of 40 to 90 minutes, perfect for accommodating flights and delays.
- Shared transportation encourages meeting fellow travelers, making airport wait times more social.
- Convenient meeting point right at Los Cabos International Airport.
- Highly reviewed for courteous drivers and excellent communication, ensuring a smooth start to your vacation.
Detailed Review of the Los Cabos Airport Transfer Service

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What’s Included and How It Works
This round-trip transfer service from Los Cabos International Airport is designed for groups of up to 10 people, making it an ideal choice for families or small groups. For $175, you receive shared transportation that begins at the airport and drops you off at your hotel or resort and then picks you up at your designated location to return to the airport. The mobile ticket system simplifies the booking process—just show your phone, and you’re set.
One of the standout features is the friendly attitude of the drivers. Reviewers mention drivers like Russell and Ishmael, who go out of their way to be courteous and accommodating. The drivers are not only punctual but also eager to make your journey enjoyable by providing free drinks—including beers and water—making waiting times at the airport feel less like a chore.
The Meeting Point and What to Expect
The official pickup point is at the Los Cabos International Airport, located at Carr. Transpeninsular Km 43.5. Once you arrive, you’ll see your driver holding a sign with your name, making it easy to find your ride. If you’re arriving during busy times, expect a wait of approximately 40 to 90 minutes, giving you a chance to relax, enjoy a drink, or plan your upcoming adventures.
The company emphasizes good communication, with notifications sent in advance to confirm your exact pick-up time, which minimizes confusion and helps keep your trip flowing smoothly. This thoughtful detail is appreciated by travelers who have experienced delays or tight schedules elsewhere.
What Travelers Appreciate Most
From reviews, it’s clear that what travelers love most about this service is the courteous, professional drivers who treat passengers like family, and the clean, comfortable vehicles. One traveler noted, “Russell was very courteous and very accommodative. He treated us like his own family.” Such genuine friendliness helps start your Los Cabos trip on a positive note.
Another aspect praised heavily is the timeliness. Drivers are often waiting for you upon arrival and are quick to get you to your destination. As one reviewer shared, “Our driver was very courteous and treated us all well. This is in addition to getting us to our hotel very quickly.”
The Practicalities of the Service
Booking in advance—on average about 37 days ahead—ensures peace of mind, especially during busy travel seasons. The service is suitable for most travelers, including those with mobility issues or service animals, thanks to the accommodating policies. The maximum group size of 10 means it’s a cost-effective option for larger parties, replacing multiple taxis and reducing the hassle of coordinating separate rides.
Authentic Experiences and Unique Touches
Travelers often feel that the experience extends beyond just transportation. The shared aspect allows for meeting fellow travelers and sharing stories en route, transforming what could be a mundane transfer into a social and memorable part of your trip. Plus, the free drinks and the cheerful attitude of drivers add a layer of comfort and fun.
Potential Drawbacks and Considerations
The main consideration is the wait time, which can extend up to 90 minutes if your flight is delayed or if you arrive during peak hours. While the company does their best to notify you, travelers should plan for some flexibility in their schedule. Also, this service is a shared transfer, so it may not be the best choice if you prefer a private, door-to-door ride without stops or delays.
Who Should Book This Service?
This transfer service is best suited for travelers who value reliable and friendly service at a fair price. Families, groups of friends, or anyone arriving with luggage or in need of a straightforward, hassle-free start or end to their trip will appreciate the ease of booking and the friendly drivers. If you’ve read reviews praising knowledgeable guides and stunning views, you’ll enjoy the warm, welcoming attitude of your driver, making your initial impressions of Los Cabos very positive.
The Sum Up

For roughly $175 per group, you receive more than just transportation—you get peace of mind, friendly service, and a warm welcome that sets the tone for your stay. The drivers’ professionalism and attention to communication make this a dependable choice for many travelers. The inclusion of free drinks adds a little extra comfort, especially if you’re arriving after a long flight.
While the wait time can be a minor inconvenience, it’s balanced by the overall value and personalized service. That makes this transfer ideal for families, groups, and first-time visitors who want a smooth, friendly, and affordable start to their Los Cabos adventure. If you’re seeking a stress-free way to get from the airport to your hotel, this service deserves a close look.
In the end, this transfer isn’t just about getting from point A to B—it’s about arriving with a smile, knowing you’re in good hands. For a relaxed, cheerful start to your trip, Ballard Tour Services delivers.
FAQ

Is this service available for one person or only groups?
The service is designed for groups of up to 10 people, but the price covers the entire group, making it a great value for families or friends traveling together.
Does the price include both arrival and departure transfers?
Yes, the round-trip transfer covers both services, ensuring your arrival and departure are handled smoothly.
What if my flight is delayed?
The company is aware of flight delays and offers notification updates about your pick-up time. Just make sure to communicate if you’re running late, and they’ll do their best to accommodate.
Are the drivers helpful with luggage?
While specific luggage policies aren’t mentioned, the drivers’ reputation for courteousness suggests they handle luggage professionally.
Can I book in advance?
Absolutely. Booking ahead—on average 37 days in advance—guarantees your spot and helps plan your arrival without stress.
What happens if I cancel?
You can cancel for free up to 24 hours in advance for a full refund. Less notice means no refund, so plan accordingly.
Are service animals allowed?
Yes, service animals are permitted, accommodating travelers with special needs.
Is this a shared or private ride?
It’s a shared transportation service, which encourages socializing but may involve stops for other travelers.
What is the vehicle like?
Reviewers mention very clean, comfortable vehicles that add to a pleasant travel experience.
What’s the best way to contact the company?
You can reach Ballard Tour Services by phone at +526241393497 or email at [email protected] for questions or special requests.
This transfer service offers a dependable, friendly, and affordable way to start or end your Los Cabos holiday, combining comfort with personal touches that travelers truly value.
More Tour Reviews in San Jose del Cabo
- Arch Views & Snorkeling Paradise at Chileno Beach
- Cooking classes + margaritas and mezcal tasting
- Round Trip Private Trip Los Cabos-San Jose Cabo Airport
- 4 Hours Art Walk Experience in Cabo
- Luxury Yacht Charter Al Di La in San Jose del Cabo
- Boat Ride to the Arch and Beach Camel Ride in Cabo San Lucas Shared Tour
More San Jose del Cabo experiences we've covered
- Arch Views & Snorkeling Paradise at Chileno Beach
- Cooking classes + margaritas and mezcal tasting
- Round Trip Private Trip Los Cabos-San Jose Cabo Airport
- 4 Hours Art Walk Experience in Cabo
- Luxury Yacht Charter Al Di La in San Jose del Cabo
- Boat Ride to the Arch and Beach Camel Ride in Cabo San Lucas Shared Tour
- Dinner Cruise Tour in Cabo San Lucas with Tequila Tasting
- Surf Expeditions (Half day)
- Unlimited Drinks & Tacos At The Gorgeous Shores Of Los Cabos! Round Trip
- Cabo Pulmo 2 Tank Certified Dive with Lunch
- San Jose del Cabo Art Walk, Beer Tasting &Chocolate Demonstration
- San Jose del Cabo – Taco Tour Experience (evening tour)
