Getting to Cusco Made Easy: An Honest Look at the Transfer Service from Cusco Airport to Your Hotel
When you’re arriving in Cusco, one of the first things you’ll want is a smooth, hassle-free way to get from Alejandro Velasco Astete International Airport to your hotel. This private transfer service, offered by DONPeruTours for just $20 per person, promises a quick, safe, and comfortable ride. The transfer takes about 7 minutes on average—though that can stretch to roughly 10 to 30 minutes depending on your hotel’s location—and includes pickup at the airport and drop-off at your hotel or Airbnb in Cusco.
What we love about this service is how dependable and personal it feels: the company monitors your flight to ensure someone is waiting when you land, and reviews consistently praise the punctuality and friendliness of the drivers. Plus, at just $20 per person, it’s a budget-friendly way to avoid the stress of navigating unfamiliar streets or waiting around for a taxi.
However, a potential consideration is that this service is non-refundable and cannot be changed once booked, so if your flight gets delayed or plans change, you’ll need to be flexible or rebook.
This transfer works best for travelers who value timeliness, safety, and ease—especially if you’re arriving late at night or with a lot of luggage. If you’re looking for a reliable first impression of Cusco that sets a stress-free tone for your trip, this service is a great choice.
Key Points

- Reliable and Punctual: Drivers are praised for being on time and waiting when you arrive.
- All-Inclusive Service: Includes both airport pickup and hotel return transfer.
- Affordable Price: At only $20 per person, it offers excellent value for a private, door-to-door service.
- Monitoring Flight Arrivals: Drivers track your flight to ensure timely pickup, minimizing waiting.
- Limited Cancellations: Non-refundable policy; plan accordingly.
- Ideal for First-Time Travelers: Perfect for those unfamiliar with Cusco or traveling with luggage.
The Lowdown on Cusco Airport Transfers: What You Can Expect

Getting from the airport to your hotel in Cusco should feel like a warm welcome, not a logistical puzzle. This private transfer service hits the sweet spot between cost, comfort, and reliability, making it a favorite among travelers who want to start their trip on the right foot.
Location and Duration:
The pick-up point is Alejandro Velasco Astete International Airport, located centrally in Cusco, and the journey typically takes 10 to 30 minutes. The variability depends on your hotel’s location—some hotels are closer to the airport, while others require a slightly longer ride. This is an important detail to keep in mind when booking, especially if you’re arriving late or during peak hours.
The Experience at the Airport:
One feature that reviewers consistently appreciate is how the driver is waiting for you when you exit customs, with your name displayed clearly. This personalized touch, combined with helpfulness such as offering to carry luggage, makes the experience smooth. As one reviewer pointed out, “The driver had my name written in a sign when I arrived at the airport, even he offered to carry my bags and took them to the entrance of the hotel.”
The Vehicle and Service Quality:
While the specifics of the car are not detailed, reviews describe the vehicles as very clean and well-maintained. The drivers are courteous, professional, and attentive to passenger needs—whether that’s adjusting the air conditioning, helping with luggage, or simply offering a welcoming smile.
Booking and Confirmation:
The process is straightforward: once you reserve, you’ll receive confirmation, and the driver monitors your flight to ensure timely pickup. This monitoring system is a big plus, especially in a busy airport like Cusco’s, where delays can happen.
Return Transfer:
The same professionalism applies to your return trip, with drivers arriving early to pick you up at your hotel, then getting you back to the airport safely and punctually. This consistency is a frequent highlight in reviews—“My driver came to pick me up on time—both to my hotel and back to the airport!!”
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Why This Transfer Service Is Worth It

In our view, one of the main advantages here is peace of mind. For just $20, you’re securing a private ride that’s less stressful than hailing a taxi or trying to navigate public transport immediately after arriving. The fact that the drivers are always on time and attentive adds a level of professionalism that’s hard to match at this price point.
The monitoring of flight arrivals means you won’t need to worry about waiting in the wrong place or missing your ride due to delays—your driver will be tracking your flight. This feature, combined with the ability to book in advance, allows you to focus on your trip rather than logistics.
The reviews speak volumes: many travelers mention how the drivers are friendly, punctual, and helpful. “The driver was very easy to find when we arrived at the airport,” a traveler notes, “and he was so nice and helpful.” This consistent praise underscores the overall reliability of the service.
The Nitty-Gritty: How It Works and Who It’s For
This private transfer service operates daily from early morning at 3:00 AM until 10:00 PM, fitting most travelers’ schedules. You’ll meet your driver directly at Alejandro Velasco Astete International Airport, and they’ll wait for up to 10 minutes after your plane lands—giving you enough time to collect your luggage and clear customs.
For the return trip, your driver will coordinate with you to arrive at your hotel well in advance of your flight, ensuring a stress-free departure. The process is streamlined, and communication tends to be clear—something you’ll appreciate if you’re arriving after a long flight.
Who benefits most?
Travelers arriving late at night or with lots of luggage will find this service particularly valuable. Also, those new to Cusco or unfamiliar with local transportation will appreciate the security and professionalism of a pre-booked, monitored ride. Budget-conscious travelers will like the affordability, and anyone valuing punctuality will find the reviews reassuring.
The Sum Up: A Trustworthy Choice for First Impressions and Departures
If you’re seeking a trustworthy, affordable, and stress-free way to start and end your time in Cusco, this transfer service ticks all the boxes. It offers peace of mind with flight tracking, a friendly professional driver, and a clean vehicle—all for a modest price.
For travelers who prioritize timeliness and comfort over the complexities of local transport, this service makes perfect sense. It’s especially ideal if you’re arriving late at night, catching an early flight, or simply want to begin your trip without navigating unfamiliar streets.
While it’s non-refundable, the consistent praise from dozens of travelers suggests you’re in good hands. Whether you’re setting out for Machu Picchu or just arriving after a long journey, this transfer ensures you get to your accommodations with minimal fuss.
For those who value efficiency, affordability, and peace of mind, this service is an excellent way to start your Cusco adventure.
FAQ: Your Questions Answered

Is this a private transfer?
Yes, this is a private service exclusively for your group, meaning you won’t be sharing the ride with strangers.
How do I know my driver will be waiting for me?
The driver monitors your flight arrival, and reviews confirm they are waiting when you land, holding a sign with your name.
Can I book this transfer before I arrive?
Absolutely, you can reserve your spot in advance, ensuring a smooth pick-up.
What if my flight is delayed?
The driver tracks your flight, so delays shouldn’t be an issue—your pickup will be adjusted accordingly.
What is the cost of the transfer?
It costs $20 per person, making it a very cost-effective option for a private ride.
How long does the transfer take?
On average, expect about 7 minutes, but it can take up to 30 minutes depending on your hotel’s location.
Is this service available all day?
Yes, from 3:00 AM to 10:00 PM, daily.
What’s included in the price?
The fare includes car, driver, and pickup from the airport or hotel — no hidden fees.
Can I get a return transfer?
Yes, the same service provides a return trip from your hotel to the airport.
Are there any extra charges or tips?
No extra charges are listed, but tips for good service are always appreciated.
Choosing this transfer service means trusting a reliable company with a proven track record of punctuality and friendly service. It’s a straightforward way to make your Cusco arrival or departure as comfortable and stress-free as possible.
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